Support
If you have a question or need support with True North products, send email to our support email.
Upgrade Policy
Products purchased through the Mac App Store are subject to the licensing agreement supplied by Apple. Generally, upgrades are free in the Mac App Store.

Note, updates to products in the Mac App Store can take several weeks to show up in the store due to Apple's approval process. So if you see a new demo on the True North website, know that the Mac App Store update is not far behind!
Refunds
Products purchased through the Mac App Store are subject to the licensing agreement supplied by Apple. Apple controls the Mac App Store and to get a refund, you must contact Apple.